John, thanks for taking the time to speak with us today. Let's start from the beginning. What made you become a milkman in 1996?
That's fascinating. Over the past 25 years, you've seen significant changes in the industry. Can you walk us through some of the major shifts you've experienced? Interview With A Milkman -1996- -2021-
John, thank you for sharing your insights and experiences with us today. John, thanks for taking the time to speak with us today
The pleasure's mine. It's been a wild ride, and I'm excited to see what the future holds. That's fascinating
That's interesting. How has technology impacted your work?
Well, the biggest change has been the decline of traditional milk delivery. With the rise of supermarkets and online shopping, people no longer rely on milkmen to deliver their dairy products. We've had to adapt and diversify our services to stay relevant. Many milkmen, including myself, have started offering alternative products, such as juice, bread, and even non-food items like flowers and plants.
Technology has been a game-changer. We used to rely on paper routes and manual ordering systems. Now, we use apps and software to manage our deliveries, track inventory, and communicate with customers. It's made our lives much easier and more efficient. We can even offer customers online ordering and flexible delivery options, which has helped us stay competitive.